Customer care
Privacy Policy
Pre-launch policy — legal review required
Information collected
Matter Me may receive information you provide while browsing, contacting support, personalizing a product, or placing an order, including contact, order, personalization, delivery, and payment-related information.
How information is used
Information may be used to operate the storefront, provide support, process orders, prevent fraud, meet legal obligations, and communicate about a purchase where permitted.
Service providers
Information necessary to complete an order may be processed by Shopify and by production, fulfillment, shipping, payment, analytics, and customer-support providers. Personalization details are passed with Shopify cart line items so the selected production partner can prepare the order.
Payments
Checkout and payment processing are provided by Shopify and its payment providers. Matter Me does not operate a separate payment system on this website.
Choices and requests
Privacy choices and rights depend on the customer’s location and the services configured for the store.
Required review
[POLICY REQUIRES CONFIRMATION: IDENTIFY THE BUSINESS OPERATOR, CONTACT METHOD, APPLICABLE REGIONS, COOKIES, RETENTION, AND ALL CONFIGURED SERVICE PROVIDERS]
This draft must be reviewed against Matter Me’s actual Shopify configuration, production-partner practices, and applicable law before launch.
Questions about an order? Contact Matter Me customer support.