Terms of Service

Using this website

You may use this website for lawful personal shopping. Do not misuse the website, interfere with its operation, or infringe the rights of Matter Me or others.

Product information and availability

Product titles, images, descriptions, variants, prices, and availability are provided through Shopify and may change. Images and screen previews may vary from the final physical product.

Personalization

Customers must review submitted names, dates, messages, spelling, and punctuation before ordering. Personalized products are produced according to the information submitted with the order.

Orders and payments

Shopify handles checkout, payment processing, taxes, eligible discounts, order confirmation, and related order information. An order may be declined or cancelled when permitted by the confirmed store policy, including for availability, payment, fraud, or information errors.

Shipping and fulfillment

Products may be produced and fulfilled by trusted third-party partners. Shipping methods, rates, and supported estimates are shown by Shopify at checkout. Delivery dates are not guaranteed unless expressly stated as guaranteed there.

Returns, refunds, and cancellations

Eligibility depends on the product, issue, order status, and applicable confirmed policy. Personalized orders may enter production quickly, so changes or cancellation may not be possible after production begins.

Intellectual property

The Matter Me name, website content, and original materials may be protected by intellectual-property laws. Customers must have the right to submit any names, text, photographs, or other content used for personalization.

Liability

[POLICY REQUIRES CONFIRMATION: INSERT LEGALLY REVIEWED LIMITATION OF LIABILITY, DISCLAIMERS, GOVERNING LAW, AND DISPUTE TERMS]

Business information

[POLICY REQUIRES CONFIRMATION: INSERT LEGAL BUSINESS NAME, BUSINESS ADDRESS, AND VERIFIED CONTACT INFORMATION]

This draft is not a final legal agreement and must be reviewed by the business owner or a qualified legal professional before launch.